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Delivery Information

  • If your order is less than £100 net of tax, deliveries will incur a packaging and handling cost of £10.00 (ex. VAT).
  • Orders are delivered to the address given at the time of order and will be delivered by our own transport or by a national carrier (such as TNT, etc.).
  • In most cases, all orders placed before 2pm will be dispatched the same day for delivery the next business day. However, in some instances, delivery may take a little longer. We guarantee, however, a maximum delivery from order, of 2 working days.
  • In the rare event that anything is not in stock we will let you know. We do not take backorders, but we will inform you when a product is back in stock.
  • We ship only to the UK mainland, deliveries to Scottish Islands, Isle of Man, or other UK islands will incur a surcharge for which you will be advised of at the time of ordering.
  • We do not ship internationally.

Returns

  • Please email us or call us on 01506 634477 to arrange a return.
  • We will refund you the product price you paid for full, unused, unopened packets or cases. This does not affect your statutory rights.
  • You may be responsible for additional postage and packaging costs for goods ordered in error.
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